CCB - Error Is Encountered In The Dispatch Field Activities Page When "on Date/Time" Field Is Populated

(Doc ID 1245184.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.3.0 to 2.3.0 - Release: 2.3 to 2.3
Information in this document applies to any platform.


In the Dispatch Field Activity page, when the 'on Date/Time' field is populated and a Save is attempted, an error similar to the following is encountered.

SYSUSER - 211572-14735-1 2010-10-07 16:49:44,921 [Parent Reader:Thread-36] ERROR (support.cobol.CobolToJavaGateway) Error invoking method invokeDateTimeHelper
java.lang.StringIndexOutOfBoundsException: String index out of range: 8


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