Fail To Copy Contents From The Project Template When Other User Is Working On At The Same Time (Doc ID 1245604.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Agile Product Portfolio Management - Version 9.2.2.4 to 9.3.1.0 [Release 9.2.0.0 to 9.3]
Information in this document applies to any platform.

Symptoms

When multiple users attempt to create project (program) from the same template at the same time,
the following error occurs and created project

ERROR
-----------------------
[Object_Number] : [Task_Name](Template with Content):Someone is working on this object.
Please try again later.


STEPS
-----------------------
The issue can be reproduced at will with the following steps by logging into Web Client with two users (User1 and User2) simultaneously on different machines:

1. Create project from template 'Template with content' include content and other tabs
2. Click 'Finish' at the same time
3. Find created projects result like below:
- Project1 created by User1 - ok
- Project2 created by User2 - with warnings/errors

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms