CCB - Error Encountered When Creating Maintenance Extension For Deposit Control (Doc ID 1247704.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.3.0 to 2.3.1 - Release: 2.3 to 2.3
Information in this document applies to any platform.

Symptoms

A System Error is encountered every time the Deposit Control screen is accessed after a custom Maintenance Extension for the CILPDCNP Service has been added to the environment.

This occurs even if the custom Maintenance Extension is empty.

If the Maintenance Extension is removed from the environment, the Deposit Control screen can be accessed again without error.

An error similar to the following occurs in the System log:

SYSUSER - 571979-172-1 2010-09-15 14:27:46,093 [Parent Reader:Thread-20] ERROR (support.cobol.CobolByteBuffer) Invalid value received for field START_BALANCE_AMT for number ( ), as decimal bytes (0 0 0 0 0 0 0 12 )
java.lang.NumberFormatException: For input string: " "

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms