Time Out Errors Causing Outage Because Of Billing Being Locked During Taxation (Doc ID 1252135.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.1]
Information in this document applies to any platform.
**Checked for relevance on 13-Nov-2012***
Checked for relevance on 06-Aug-2015.

Symptoms

There was a major outage where for an account for which partial bill run was already executed, TIMEOUT errors came as below while making calls.

 

Cause

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