"Invalid Session" OR "500 Internal Server Error" Errors Logging into EIP hosted on a Windows 2008 Server with IIS 7 (Doc ID 1252665.1)

Last updated on JANUARY 05, 2017

Applies to:

Oracle Utilities Billing Component - Version: 1.6.1 and later   [Release: 1.6 and later ]
LODESTAR EIP - Version: 1.6.1 and later    [Release: 1.6 and later]
Oracle Utilities Meter Data Management - Version: 1.6.1 to 1.6.1   [Release: 1.6 to 1.6]
Oracle Utilities Load Profiling and Settlement - Version: 1.6.1 and later    [Release: 1.6 and later]
Oracle Utilities Portfolio Management - Version: 1.6.1 and later    [Release: 1.6 and later]
Information in this document applies to any platform.
Windows 2008
IIS 7

Symptoms

In Oracle Utilities Meter Data Applications - LODESTAR EIP (Energy Information Platform) v1.6 an error occurs when users try to log into the application. This occurs when the application is hosted on a Windows 2008 server with IIS 7.

Behavior differs depending on the type of security enabled.

When LDAP security is used --
If the user was added as an EIP admin using -lssecureinit, the user can log in but receives an "500 - Internal Server Error" when clicking on the Security Admin link in EIP.
Otherwise, if the user was not added as admin using -lssecureinit the "Invalid Session" error is seen.

When standard EIP security is used --
The application appears to start processing but then hangs - if the user hits Escape to cancel the error "Invalid RSA public key" is seen.

Changes

New LODESTAR EIP Installation on Windows 2008 Server with IIS 7

Cause

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