"Invalid Session" OR "500 Internal Server Error" Errors Logging into EIP hosted on a Windows 2008 Server with IIS 7
(Doc ID 1252665.1)
Last updated on APRIL 09, 2024
Applies to:
Oracle Utilities Billing Component - Version 1.6.1.0 and laterOracle Utilities Energy Information Platform - Version 1.6.1.0 and later
Oracle Utilities Meter Data Management - Version 1.6.1.0 to 1.6.1.0 [Release 1.6]
Oracle Utilities Market Settlements Management - Version 1.6.1.0 and later
Oracle Utilities Portfolio Management - Version 1.6.1.0 and later
Information in this document applies to any platform.
Windows 2008
IIS 7
Symptoms
In Oracle Utilities Meter Data Applications - LODESTAR EIP (Energy Information Platform) v1.6 an error occurs when users try to log into the application. This occurs when the application is hosted on a Windows 2008 server with IIS 7.
Behavior differs depending on the type of security enabled.
When LDAP security is used --
If the user was added as an EIP admin using -lssecureinit, the user can log in but receives an "500 - Internal Server Error" when clicking on the Security Admin link in EIP.
Otherwise, if the user was not added as admin using -lssecureinit the "Invalid Session" error is seen.
When standard EIP security is used --
The application appears to start processing but then hangs - if the user hits Escape to cancel the error "Invalid RSA public key" is seen.
Changes
New LODESTAR EIP Installation on Windows 2008 Server with IIS 7
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |