Unallocated Adjustments And Payments of Collection Process
Last updated on JULY 14, 2017
Applies to:Oracle Communications Billing and Revenue Management - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
***Checked for relevance on 20-JAN-2015***
The collection process was not considering the unallocated adjustments and payments.
1) Created an account on 1st Sep
2) Billed it on 1st Oct .
Now the due amount is $1500 and the due date is 31st Oct
3) Set the Entry and Exit criteria in to Collections as $200.
Do not Run the collections Process now.
4) Make an Adjustment of $1400
5) Now run the Collections process only after Applying the Adjustments.
Here in this scenario, the account should not go into collections, but it actually did.
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