My Oracle Support Banner

CCB - Is There A Customer Care and Billing Batch Job That Deletes Only The Bills That Are In Freezable Status? (Doc ID 1254154.1)

Last updated on OCTOBER 09, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 1.5.20 and later
Information in this document applies to any platform.


On occasion the Batch Billing Job is executing and has to be killed because it was running for a long time and not doing anything.
The status of some bills is that they are in error (and others were freezable).

The result can be that when we re-submitting the batch job, it did not take care of them, they were in the same status as before, it was like the batch job ignored them, even when we fix the cause of the error.

In this case, we need to submit a batch job that can delete a selected group of billings.

This must be before they are in a frozen status. We know that this functionality exist in the online. Is there a mass cancel or delete batch job we can run.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.