Cache Update Failure Cannot Update Node FQN On OrderId (Doc ID 1254860.1)

Last updated on SEPTEMBER 19, 2012

Applies to:

Oracle Communications Order and Service Management - Version 6.3.1 and later
Information in this document applies to any platform.
*** Checked Currency on 19-Sep-2012 ***

Symptoms

Order cache updated error:

Cache update failure: Cannot update node fqn[/79/root/0/grey/1269432882971/c
ommon_pe_ce_params/1269432883147] on orderId[79]

The full log snippet:

<31-Mar-2010 2:04:08,265 EDT PM> <INFO> <jboss.JBossOrderCacheManager>
<ExecuteThread: '13' for queue: 'oms.web'> <Loading order /79 into order
cache.>
<Mar 31, 2010 2:04:14 PM EDT> <Error> <oms.core> <600108> <An OMS Exception
has been thrown. Reason: com.mslv.oms.handler.OrderUpdateFailedException:
Cache update failure: Cannot update node
fqn[/79/root/0/grey/1269432882971/common_pe_ce_params/1269432883147] on
orderId[79]
com.mslv.oms.handler.OrderUpdateFailedException: Cache update failure:
Cannot update node
fqn[/79/root/0/grey/1269432882971/common_pe_ce_params/1269432883147] on
orderId[79]
at
com.mslv.oms.handler.order.cache.jboss.JBossOrderCacheManager.a(Unknown
Source)
at
com.mslv.oms.handler.order.cache.jboss.JBossOrderCacheManager.updateOrder(Unk
nown Source)
at com.mslv.oms.handler.order.f.a(Unknown Source)
at com.mslv.oms.handler.updateorder.UpdateOrderHandlerEJB.a(Unknown
Source)
at
com.mslv.oms.handler.updateorder.UpdateOrderHandlerEJB.process(Unknown
Source)
Truncated. see log file for complete stacktrace
com.mslv.oms.handler.order.cache.jboss.NodeNotFoundException: Attempt to
retrieve non-existent node from cache
parentFqn[/79/root/0/grey/1269432882971/common_pe_ce_params/1269432883147]
nodeId[29913] nodeIndex[1269432883150]
at
com.mslv.oms.handler.order.cache.jboss.JBossOrderCacheManager.a(Unknown
Source)
at
com.mslv.oms.handler.order.cache.jboss.JBossOrderCacheManager.updateOrder(Unk
nown Source)
at com.mslv.oms.handler.order.f.a(Unknown Source)
at com.mslv.oms.handler.updateorder.UpdateOrderHandlerEJB.a(Unknown
Source)
at
com.mslv.oms.handler.updateorder.UpdateOrderHandlerEJB.process(Unknown
Source)
Truncated. see log file for complete stacktrace

 

Cause

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