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CCB - Customer Care and Billing V2.2.0 Submitjob process never returns, but Batch Job finishes successfully (Doc ID 1259344.1)

Last updated on OCTOBER 04, 2021

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


We are still trying to figure out the different quirks in the coherence based batch compared to the non-coherence based batch, so some of the things we're seeing may be totally unrelated, but this process experienced 2 issues.

First, this was a multi-threaded job, and we saw one of the threads end up with his thread pool released due to a timeout. The log message looked like this:

- 2010-09-08 16:34:31,047 [pool-1-thread-1] INFO ( Released bespoke COBOL thread pool due to timeout for batch instance id .......

Interestingly, the log message indicating that the thread pool was registered for this batch ID came 5 milliseconds before the messages indicating that the batchworker was preparing to remove work and close the log writers. 9 minutes later we received the thread pool release due to timeout message.

Additionally, this job experienced the following coherence related error:

- 2010-09-08 16:17:42,223 [Logger@9262617 3.5.2/463] ERROR (Coherence) 2010-09-08 16:17:42.221/423.302 Oracle Coherence GE 3.5.2/463 <Error> (thread=DistributedCache, member=5):
java.lang.IllegalStateException: Partition 253 does not exist at PartitionSplittingBackingMap{Name=SchedulerDaemon$Backup,Partitions=[66,67,88,89,90,91,92,93,94,95,96,150,151,152,153,154,155,156,157,159,160,218,223,224,225,226,227,228,229,230,231,232,233,234,235,236,237,238,239,240,241,242,243,244,245,246,247,248,249,250,251,252,]}; key=Binary(length=2, value=0x0100)


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