Sometimes Pricing Center Crashes

(Doc ID 1259764.1)

Last updated on JUNE 21, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 to 7.5.0.0.0 [Release 7.3.0 to 7.5.0]
Information in this document applies to any platform.
***Checked for relevance on 17-Jul-2013***

Goal

While trying to load the plans/deals/products in Pricing Center and trying to commit IPL, Pricing Center crashes.

Sometimes it takes minutes sometimes it takes hours before the error occurs.

Scenario:

1. Starting Pricing Center
2. Opening a new file
3. Saving the file as test.ipl
4. Searching for existing Price plans
5. Creating Products
6. Creating Deals
7. Creating Plans
8. Searching for existing Plan List
9. Adding Plan Lists to workspace
10. Adding Plan to the PlanList
11. Commit to BRM

Somewhere during the above procedure error comes and we cannot save the file and all work is lost.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms