BRM Billing Duplicates The Cycle Forward Events
(Doc ID 1261234.1)
Last updated on MARCH 31, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]Information in this document applies to any platform.
Symptoms
After upgraded BRM from 7.2.1 to 7.4, we see that BRM generates 2 duplicate cycle forward events for the same period and same product whereas the accounts have only one of this product. The accounts were created in BRM 7.2.1 and the problem happened only with subscription service.
Billing was executed in Sep after upgrade, where Aug has not been billed yet before upgrade.
This behavior happened in these two bill cycles generated:
10 Aug. – 10 Sep.
10 Sep. – 10 Oct.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |