RDC OnSite 4.6 - Slowness Opening DEW (Doc ID 1261964.1)

Last updated on DECEMBER 15, 2010

Applies to:

Oracle Clinical - Version: 4.6.0 and later   [Release: 4.6 and later ]
Information in this document applies to any platform.

Symptoms

Customer has installed RDC 4.6, applied all available up to date iPatches, and made the recommended changes as documented in the RDC Performance and Scalability document in <>.

However, they are experiencing slowness in opening the Data Entry Window (DEW) in Production and Test mode. The Next and Previous page functions are quick, but opening the DEW each time takes anywhere from 15-30 seconds until the CRF page is available.

Cause

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