Proration Issue With Non-Currency Resources Upon Cancelation (Doc ID 1262531.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.2.1.0.1 to 7.2.1.0.1 - Release: 7.2.1 to 7.2.1
Information in this document applies to any platform.

Symptoms

Confgure the Product as
Charge 2000ksh
Free Bytes 1024MB.

Both are proratable.

If you cancel product in MID of month then it prorates and apply cycle fee of 1000ksh, and also adjust to 512MB. But if the user already consumed 1024MB before Mid of Month. it's applying +VE current_bal in /balance_group.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms