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Unlocking and Resetting Locked SMS User Accounts with "Login Failed. Username Locked or invalid " Error (Doc ID 1262802.1)

Last updated on JUNE 24, 2022

Applies to:

Oracle Communications Network Charging and Control - Version 2.2.0 and later
Information in this document applies to any platform.
Currency checked on 03-AUG-2014.


When attempting to log into the Network Charging and Control (NCC) Service Management System (SMS) Screens, the SMS Login dialog returns the error message "Login Failed. Username locked or invalid" as shown below:


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In this Document
  To Unlock and Reset the Password for a User Experiencing ORA-01017 Through the SMS Screens:
 To Unlock a User Experiencing ORA-01017  or ORA-00932 Through the Database:
 To Unlock a User Experiencing ORA-28000 Through the Database:
 To Reset a Lost/Forgotten Password:
 To Solve Potential Issue Related to (ORA-28000) After Upgrade From Oracle 9i To Oracle 10g:

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