Unlocking and Resetting Locked SMS User Accounts with "Login Failed. Username Locked or invalid " Error
(Doc ID 1262802.1)
Last updated on DECEMBER 05, 2019
Oracle Communications Network Charging and Control - Version 2.2.0 and later Information in this document applies to any platform.
Currency checked on 03-AUG-2014.
When attempting to log into the Network Charging and Control (NCC) Service Management System (SMS) Screens, the SMS Login dialog returns the error message "Login Failed. Username locked or invalid" as shown below:
The mentioned error message is associated with one of following Oracle ORA errors (ORA-01017,ORA-28000):
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!