Unlocking and Resetting Locked SMS User Accounts with "Login Failed. Username Locked or invalid " Error

(Doc ID 1262802.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Communications Network Charging and Control - Version 2.2.0 and later
Information in this document applies to any platform.
Currency checked on 03-AUG-2014.


When attempting to log into the Network Charging and Control (NCC) Service Management System (SMS) Screens, the SMS Login dialog returns the error message "Login Failed. Username locked or invalid" as shown below:


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