24x7 ATP Plan Does Not Switch Plans and ATP Post Plan Processing Errors (Doc ID 1263594.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Supply Chain Planning - Version 11.5.10.2 and later
Information in this document applies to any platform.
Executable:MSC_ATP_PDS_SUMM - ATP Post Plan Processing
***Checked for relevance on 24-OCT-2013***

Symptoms

11.5.10 in Production
with patch 6988176

PROBLEM
-------------
ATP 24x7 did not switch plans.
Log file shows
MSC_ATP_PDS_SUMM module: ATP Post Plan Processing
.........
----Done Printing Records ----
---------Before calling schedule---------
Exception in call to Call_Schedule
Return Status : S
Error Message : User-Defined Exception
Unexpected Error. Sync Call To ATP failed
Sync Error: Unable to continue further
------- Update_Summary_Flag -----
Plan ID : 21 Status : 7
ATP Status Flag Update : S
----------------End Call Synchronize-------------

STEPS
--------
Run normal 24x7 ATP plan.

EXPECTED BEHAVIOR
----------------------------
plan switch will occur and errors will not be reported in the log file.

BUSINESS IMPACT
----------------------
Plan not synced properly for all orders.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms