24x7 ATP Plan Does Not Switch Plans and ATP Post Plan Processing Errors
(Doc ID 1263594.1)
Last updated on JULY 25, 2023
Applies to:
Oracle Advanced Supply Chain Planning - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Executable:MSC_ATP_PDS_SUMM - ATP Post Plan Processing
Symptoms
11.5.10 in Production
with patch 6988176
PROBLEM
-------------
ATP 24x7 did not switch plans.
Log file shows
MSC_ATP_PDS_SUMM module: ATP Post Plan Processing
.........
----Done Printing Records ----
---------Before calling schedule---------
Exception in call to Call_Schedule
Return Status : S
Error Message : User-Defined Exception
Unexpected Error. Sync Call To ATP failed
Sync Error: Unable to continue further
------- Update_Summary_Flag -----
Plan ID : 21 Status : 7
ATP Status Flag Update : S
----------------End Call Synchronize-------------
STEPS
--------
Run normal 24x7 ATP plan.
EXPECTED BEHAVIOR
----------------------------
plan switch will occur and errors will not be reported in the log file.
BUSINESS IMPACT
----------------------
Plan not synced properly for all orders.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |