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Trying To Login To RDC Test Mode Results In An "Internal Server Error" (Doc ID 1263813.1)

Last updated on APRIL 13, 2021

Applies to:

Oracle Clinical - Version 4.6.0 and later
Information in this document applies to any platform.

Symptoms

Trying to login to RDC 4.6 Test Mode results in an "Internal Server Error".  
If you then attempt to refresh the page, you are taken to the RDC Home page.

This is a new install and affects all users. 
All up to date OC/RDC patches have been applied.

Cause

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In this Document
Symptoms
Cause
Solution
References


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