CCB - Unable To Manually Distribute Payments For Open Item Accounts
(Doc ID 1263837.1)
Last updated on MARCH 01, 2019
Applies to:Oracle Utilities Customer Care and Billing - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 2.2]
Information in this document applies to any platform.
If a Payment Event is added to an Open Item account with the Manual Distribution option selected, the Payment - Manual Distribution tab is displayed. When various amounts are entered into the Distributed Amt fields, however, the values cannot be saved. When the 'Save' button is clicked, the values are reset to 0 and the 'Freeze' button remains disabled.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document