Ability To Disable Logging Console Messages On Devices During A Config Push (Doc ID 1263917.1)

Last updated on AUGUST 13, 2013

Applies to:

Oracle Communications IP Service Activator - Version: 5.2.4 and later   [Release: 5.2 and later ]
Information in this document applies to any platform.

Symptoms

Business Users of the application have highlighted a limitation within IPSA, because of which it fails to successfully apply configurations on devices on which console messages come up at the same time when IPSA tries to apply configuration.

As IPSA applies a configuration on the device and waits for the response, to interpret as success or failure, if a console message shows up on the device at the same time giving a warning message (eg: ‘%SYS-2-PS_FANFAIL:Power supply 1 fan failed’), IPSA will take that as a device response and since it fails to match it with the set of expected patterns, IPSA considers it as failure and raises a fault and the transactions fails.

Most of the times, the console messages are warning messages which come up every 5 seconds or so, hence subsequent attempts at clearing the fault and resending the configs also fail.

This brings IPSA to a state where it cannot deal with it and process requests, until someone addresses the issue on the device due to which the warning messages on the console come up.

Changes

In this particular case, the Cisco device which was being provisioned had a PSU failure, thus generating all the console messages.

Cause

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