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Cannot Run Any Report; Error- Frm - 41214 Unable To Run Report (Doc ID 1264123.1)

Last updated on MAY 01, 2018

Applies to:

Adverse Event Reporting System - Version 4.7 and later
Information in this document applies to any platform.
***Checked for relevance on 23-Jul-2012***
***Checked for relevance on 04-Mar-2014***
***Checked for relevance on 18-Aug-2015***


Recently starting getting the following error submitting any REPORT per AERS or TMS:

FRM - 41214 Unable to run report

The report trace showed error.
the rwserver.trc showed error:   

'Oracle Portal is not connected!'

 but portal password was valid and working.


  1. The Portal password is still valid and non-expired and it was verified that could successfully log into PORTAL via SQL*PLUS  (using ldapsearch password).
  2. The corresponding <reports>.conf file has the correct password too, and verified per:


<destination destype="oraclePortal" class="oracle.reports.server.DesOraclePortal">
<property name="portalUserid" value="portal/validpassword@orcl22" confidential="yes" encrypted="no"/>


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