Last updated on AUGUST 18, 2015
Applies to:Adverse Event Reporting System - Version 4.7 and later
Information in this document applies to any platform.
***Checked for relevance on 23-Jul-2012***
***Checked for relevance on 04-Mar-2014***
***Checked for relevance on 18-Aug-2015***
Recently starting getting the following error submitting any REPORT per AERS or TMS:
The report trace showed error.
the rwserver.trc showed error:
but portal password was valid and working.
- The Portal password is still valid and non-expired and it was verified that could successfully log into PORTAL via SQL*PLUS (using ldapsearch password).
- The corresponding <reports>.conf file has the correct password too, and verified per:
<property name="portalUserid" value="portal/validpassword@orcl22" confidential="yes" encrypted="no"/>
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