Error Loading Jar After Installing FW SP8 And CCB SP7 java.lang.NoClassDefFoundError

(Doc ID 1264501.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: and later   [Release: 2.2 and later ]
Oracle Utilities Framework - Version: 2.2.0 and later    [Release: 2.2 and later]
Information in this document applies to any platform.


After installing the Service Packs 8 (for FW) and 7 (for CCB) the following error is encountered:

java.lang.NoClassDefFoundError: org/apache/commons/logging/LogFactory.

The commons-logging jar is in the application Classpath as well as being present in the folder splapp/standalone/lib, XAIApp.war and SPLApp.war.


<Error> <HTTP> <BEA-101163> <Could not load user defined listener:
java.lang.NoClassDefFoundError: org/apache/commons/logging/LogFactory
at weblogic.rmi.internal.ServerRequest.sendReceive(

The error starts occurring as soon as the application boots up.


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