Unable to archive a case and getting message "Case XXXXXXXX can not be closed due to pending letters to be sent." (Doc ID 1264911.1)

Last updated on JANUARY 23, 2015

Applies to:

Oracle Argus Safety - Version: 4.2.2 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

Unable to archive a case and getting the below message:
"Case XXXXXXXX can not be closed due to pending letters to be sent."

Cause

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