New Fusion Look UI missing images on Websphere CCB, ETM (Doc ID 1264956.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Framework - Version: 2.2.0 and later   [Release: 2.2 and later ]
Oracle Utilities Customer Care and Billing - Version: 2.2.0 and later    [Release: 2.2 and later]
Oracle Enterprise Taxation Management - Version: 2.2.0 and later ]
Information in this document applies to any platform.

Symptoms

For any FW 2.2.0 related product on Websphere 6.1 and AIX, if the new Fusion Look UI is being used (Patch 9584975), the images in the UI are not getting displayed after login. Empty squares are showing instead.

Cause

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