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New Fusion Look UI missing images on Websphere CCB, ETM (Doc ID 1264956.1)

Last updated on APRIL 15, 2025

Applies to:

Oracle Public Sector Revenue Management - Version 2.2.0 and later
Information in this document applies to any platform.

Symptoms

For any FW 2.2.0 related product on Websphere 6.1 and AIX, if the new Fusion Look UI is being used (Patch 9584975), the images in the UI are not getting displayed after login. Empty squares are showing instead.

Cause

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In this Document
Symptoms
Cause
Solution
References


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