Execute createOrderByValueRequest XML API and Receive Exception "Error Code 39990:Miscellaneous Error: null" and "Error Code 30766:Unable to process item [NAME] Product group [NUMBER]" (Doc ID 1265442.1)

Last updated on JULY 05, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.16 and later
Information in this document applies to any platform.
***Checked for relevance on 05-Jul-2017***
***Checked for relevance on 30-Jul-2012***

Symptoms

The createOrderByValueRequest XML API fails with the following error when importing a PSR order:

 

External Service Failure: [WLI-Core:489214]ProcessControl invocation failed[Exception Thrown Importing Order.

Message: Unable to process item [NAME] Product group [NUMBER]. Error Code 39990:Miscellaneous Error: null.
Error Code 30766:Unable to process item [NAME] Product group [NUMBER].

 

Cause

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