Submitting Documents to Interwoven Folder Creates Duplicate Folders, Error.log reports "Error occured searching for folder using [FolderName]" (Doc ID 1265497.1)

Last updated on NOVEMBER 18, 2010

Applies to:

Oracle Legal Whitehill Enterprise - Version: 5.7.0 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

If Converter 5.7.1 or 5.8.0 sends a document to just a Worksite folder, with no workspace defined, it fails with the following error message:

10-21-2010 16:40:09 Interwoven Error - SearchForDocument - at WHInterwoven.Whitehill.WHInterwoven.(IManDatabase& A_0, IManFolder&A_1, XmlNode A_2) - #0 - Error occured searching for folder using [FolderName]

A duplicate folder gets created causing confusion for the users. The document should be placed into the existing folder.

Cause

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