Voucher Admin Center Can Not Create Voucher More Than One Batch (Doc ID 1265664.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.0.0.1 and later   [Release: 7.3.0 and later ]
Information in this document applies to any platform.

Symptoms

When trying to load 2 batch files the following error is thrown and GUI gets the msg “The response file has already been processed”.
The error is as follows:
fm_voucher_pol_utils_read_order read flds return flist
# number of field entries allocated 20, used 3
0 PIN_FLD_POID POID [0] 0.0.0.1 /order/voucher 439119 5
0 PIN_FLD_STATUS ENUM [0] 3
0 PIN_FLD_VOUCHER_ORDERS ARRAY [0] allocated 20, used 5
1 PIN_FLD_START_SERIAL_NO STR [0] "000100220000"
1 PIN_FLD_QUANTITY DECIMAL [0] 20000
1 PIN_FLD_BATCH_QUANTITY DECIMAL [0] 10000
1 PIN_FLD_PACK_QUANTITY DECIMAL [0] 1
1 PIN_FLD_BATCH_TOTAL DECIMAL [0] 2
E 2010-08-24 17:56:42.870 HOBRMDEV1 cm:25074.1 fm_voucher_pol_order_set_attr.c:277 1:ChengHo-Laptop:UnknownProgramName:0:AWT-EventQueue-0:3583:1282643220:0
fm_voucher_pol_order_set_attr - no update allowed
<location=PIN_ERRLOC_FM:5 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_PERMISSION_DENIED:84>
<field num=PIN_FLD_STATUS:3,145 recid=0 reserved=3 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>
E 2010-08-24 17:56:42.870 HOBRMDEV1 cm:25074.1 fm_voucher_pol_order_set_attr.c:288 1:ChengHo-Laptop:UnknownProgramName:0:AWT-EventQueue-0:3583:1282643220:0
fm_voucher_pol_order_set_attr - unknown status value
<location=PIN_ERRLOC_FM:5 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_PERMISSION_DENIED:84>
<field num=PIN_FLD_STATUS:3,145 recid=0 reserved=3 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms