Last updated on NOVEMBER 26, 2014
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.3.0 to 2.3.0 [Release 2.3]Information in this document applies to any platform.
Goal
The proper approval process is being circumvented after an adjustment has been submitted for approval request and subsequent updates to the adjustment's type and amount are made.
If an adjustment has been generated and then later on submitted for approval request, the adjustment type and amount are still editable. When changes are made to any of these columns, the approval request for the adjustment is never re-analyzed to check if new approval information needs to be created or not.
Solution
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