Item Adjustment Not Billed

(Doc ID 1266332.1)

Last updated on FEBRUARY 01, 2011

In this Document


If the customer is rerated and billed after the first billing,  there will be two full cycle charges on the bill when only one full cycle fee should be charged.

This happens because the adjustment event does not get picked up by the bill, so two cycle fees are charged to customer

Reproduction Steps

1. On July 1, create acctount with Cycle Forward Event
2. On July 23, run billing
3. On July 23, subscribe deal (purchase event), start date= Aug 10
4. On Aug 10, run pin_rerate start_t=July 20 - ok
5. On Aug 14, run first invoice billing - ok
6. On Aug 14, run pin_rerate start_t= July 20
7. On Aug 23, run billing

Expect Result

Bill includes one full cycle charge for period Aug 20 - Sept 20.

Actual result

Bill includes 2 full cycle charges for July 20 - Aug 19 and Aug 20 - Sept 19.


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