My Oracle Support Banner

Collections Materialized Views/Snapshots Not Getting Refreshed After Database Upgrade (Doc ID 1267899.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Advanced Supply Chain Planning - Version 12.0 and later
Information in this document applies to any platform.


Post upgrade of DB from to, When attempting to run data collections, the data collections complete successfully but the Snapshots does not get refreshed and fresh data is not collected.

No error message is observed and all the requests complete good.



  1. Navigate to Advanced Supply Chain Planning > Collections > Collect From Oracle Systems > Standard Collections
  2. Launch the data collections
  3. See that all the planning related concurrents are completed successfully.
  4. Query the data in the snapshot MTL_OH_QTYS_SN and the fresh data is not collected.


Database upgraded from to

Note: Similar issue is noticed to be happening even after a patch upgrade. If you see that the materialized views are not getting refreshed after the upgrade, follow the steps mentioned below in "Cause" section to ascertain the cause of the issue and implement the solution mentioned.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.