Http:500 Error Occurs In CCB Dashboard When Using Internet Explorer 8 (Doc ID 1268249.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.1.0 to 2.1.0 - Release: 2.1 to 2.1
Information in this document applies to any platform.

Symptoms

When using Internet Explorer 8 and selecting an account from Control Central search, the Dashboard displays the following error.

500 Internal Server Error

Cause

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