My Oracle Support Banner

Http:500 Error Occurs In CCB Dashboard When Using Internet Explorer 8 (Doc ID 1268249.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.1.0 to 2.1.0 - Release: 2.1 to 2.1
Information in this document applies to any platform.


When using Internet Explorer 8 and selecting an account from Control Central search, the Dashboard displays the following error.

500 Internal Server Error

>" />


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.