Error While Calling Pcm_op_subscription_transition_plan Using Cycle_arrear Products (Doc ID 1268294.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.4.0.0.0 to 7.4.0.0.0 - Release: 7.4.0 to 7.4.0
HP-UX Itanium

Symptoms

When plan transition of a plan with options with a deal which has a product with Monthly Cycle Arrear Event is made with another plan with options with a deal which has a product with Monthly Cycle Arrear Event then the system throws an error and therefore cannot make plan transition.

Replication Steps:
1. Create two cycle_arrear products/deals and corresponding plans (plan with options)
2. Set plan A can transition to Plan B as upgrade
3. Create account using plan A
4. Using Customer Center , try to make plan transition to plan B

Cause

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