GRCM 7.7.2 Stellent Error -20 Appears When a User Initiates a Test Plan (Doc ID 1268488.1)

Last updated on MARCH 29, 2016

Applies to:

Oracle Governance, Risk and Compliance Manager - Version: 7.7.2 and later   [Release: Rel 12 and later ]
Information in this document applies to any platform.

Symptoms

On GRCM 7.7.2 with patchsets 1 - 3 installed. When approving the message to start a test, the following error message is received for Active Directory authenticated users:

ERROR
-----------
Stellent Error: -20 ApproveWorkflow Error in "CheckStellentResponse": Unable to approve content item '(null)'. User 'DEVSUB\xrd6n0' does not have sufficient privileges. in CSMDocument.WorkflowAction: Login=DEVSUB\xrd6n0 DocID=004586 RevId=5711 Approve=True. in SoxDocument.WorkflowAction: Login=DEVSUB\xrd6n0 DocType=TestCoverCG DocUsage=Metadata DocId=004586.

at SocDocMgmt.SoxBase.handleException(String Message, Exception ex, Int32 Severity)
at SoxDocMgmt.SoxDocument.pWorkflowAction(String DocId, String DocRevId, Boolean ApproveWorkflow, String strRejectMsg, String strRoles, String strAccounts)
at SocDocmgmt.SoxDocument.WorkflowAction(String DocId, String DocRevId, Boolean ApproveWorkflow, String strRejectMsg, String strRoles, String strAccounts)
at SoxNav.TestCover.btnApprove_Click(Object sender, EventArgs e)


This behavior can be reproduced by executing the following:

1.  Login as an Active Directory User
2.  Create new test plan
3.  Assign yourself as the owner and tester
4.  Assign controls
5.  Save
6.  Initiate Testing
7.  Go to my In Box and click start testing
8.  Approve
9.  Repeat approval on a second test plan and the error will display

Changes

The user approving the test plan is always successful approving the first test plan.  The error always happens on the second test plan approval being applied.

Cause

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