Remotely Changing a "Dynamic Switch" Node Through the "ACS Management" Control Plan Fails Without Error or With "Unknown action code 0 invoked" Error
(Doc ID 1268838.1)
Last updated on DECEMBER 03, 2019
Oracle Communications Network Charging and Control - Version 2.4.0 and later Information in this document applies to any platform.
The ACS Management Control Plan is delivered with ACS (Advanced Control Services), and can be used to make changes to Service Numbers over the phone using IVR (Interactive Voice Response) prompts and text entry.
Changing the terminating number of an UnconditionalTerminate or Terminate to Pending Node.
Altering the exit of a Dynamic Switch Node in another Control Plan.
A number of additional conditions must be met to use the "ACS Management" Control Plan successfully; see the ACS User Guide for more information.
The ACS Self-Care Control Plan does not change the Dynamic Switch node exit of a Control Plan, despite the EDR record indicating everything was successful.
The syslog (/var/adm/messages) may report the following error at the time of the failure:
The ACS Management Control Plan is being used for the first time, or is working with a copy of this Control Plan.
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