Metalinks Timeout and Service Must be Restarted, Errors with: "ERROR - CANCEL REQUEST FIRED!!!"

(Doc ID 1271561.1)

Last updated on DECEMBER 09, 2010

Applies to:

Oracle Legal Whitehill One - Version: 5.7.5 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

Whitehill One does not appear to be working and jobs do not finish.  If monitoring is temporarily enabled, Metalink timeouts can be found using the monitoring reports.  If Metalinks timeout, Whitehill One goes into a hung state and the Whitehill One service must be restarted. The following errors are logged:


2010-10-26 14:25:44,483 [NewBusinessIntake.Primary.Primary.Main.Lists_MetalinkHandler-3] ERROR - Error Content : (MID302-E) Unknown error in middleware.
at com.metaserver.engine.middleware.pojo.Utilities.makeMiddlewareException(Utilities.java:150)
at com.metaserver.engine.middleware.pojo.StableMiddleware.A(StableMiddleware.java:1480)
at com.metaserver.engine.middleware.pojo.StableMiddleware.getRequest(StableMiddleware.java:1270)
at com.metaserver.engine.middleware.pojo.PojoMetalinkProvider.getRequest(PojoMetalinkProvider.java:49)
at com.metaserver.engine.metalink.MetalinkController.(MetalinkController.java:465)
at com.metaserver.engine.metalink.MetalinkController.(MetalinkController.java:321)
at com.metaserver.engine.metalink.MetalinkController.startService(MetalinkController.java:261)
at com.metaserver.engine.admin.MetalinkServiceManager$StartMetalinkHandler.run(MetalinkServiceManager.java:989)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
(com.metaserver.common.LogUtil:45)
2010-10-26 14:25:44,483 [RMI TCP Connection(12165)-10.42.5.43] ERROR - CANCEL REQUEST FIRED!!! (com.metaserver.engine.middleware.pojo.ObjectPool:124)
2010-10-26 14:25:44,499 [RMI TCP Connection(12166)-10.42.5.43] ERROR - CANCEL REQUEST FIRED!!! (com.metaserver.engine.middleware.pojo.ObjectPool:124)
2010-10-26 14:25:44,499 [NewBusinessIntake.Primary.Primary.Elite.MatterLoadService_MetalinkHandler-5] ERROR - **** Error Details **** (com.metaserver.common.LogUtil:19)
2010-10-26 14:25:44,499 [NewBusinessIntake.Primary.Primary.Elite.MatterLoadService_MetalinkHandler-5] ERROR - Error Name : Middleware Error. (com.metaserver.common.LogUtil:31)
2010-10-26 14:25:44,499 [NewBusinessIntake.Primary.Primary.Elite.MatterLoadService_MetalinkHandler-5] ERROR - Error Code : MID302-E (com.metaserver.common.LogUtil:32)
2010-10-26 14:25:44,499 [NewBusinessIntake.Primary.Primary.Elite.MatterLoadService_MetalinkHandler-5] ERROR - Error Message : Unknown error in middleware. (com.metaserver.common.LogUtil:33)
2010-10-26 14:25:44,499 [NewBusinessIntake.Primary.Primary.Elite.MatterLoadService_MetalinkHandler-5] ERROR - Error Description : NewBusinessIntake.Elite.MatterLoadService could not get request. (com.metaserver.common.LogUtil:36)
2010-10-26 14:25:44,499 [NewBusinessIntake.Primary.Primary.Elite.MatterLoadService_MetalinkHandler-5] ERROR - Error Source : ENGINE - Middleware Layer (com.metaserver.common.LogUtil:41)
2010-10-26 14:25:44,499 [NewBusinessIntake.Primary.Primary.Elite.MatterLoadService_MetalinkHandler-5] ERROR - Error Content : Error: java.net.SocketTimeoutException: connect timed out
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(Unknown Source)
at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at com.metaserver.engine.middleware.pojo.StableMiddleware.A(StableMiddleware.java:2949)
at com.metaserver.engine.middleware.pojo.StableMiddleware.getRequest(StableMiddleware.java:1242)
at com.metaserver.engine.middleware.pojo.PojoMetalinkProvider.getRequest(PojoMetalinkProvider.java:49)
at com.metaserver.engine.metalink.MetalinkController.(MetalinkController.java:465)
at com.metaserver.engine.metalink.MetalinkController.(MetalinkController.java:321)
at com.metaserver.engine.metalink.MetalinkController.startService(MetalinkController.java:261)
at com.metaserver.engine.admin.MetalinkServiceManager$StartMetalinkHandler.run(MetalinkServiceManager.java:989)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
(com.metaserver.common.LogUtil:45)

Cause

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