OCSB Doesnot Process The FCI Sent In The SIP INFO,Which Is Retransmitted For 32s (Doc ID 1272418.1)

Last updated on OCTOBER 10, 2016

Applies to:

Oracle Communications Service Broker - Version 3.1.0 and later
Oracle Communications Converged Application Server - Version 3.1.1 and later
Information in this document applies to any platform.

Symptoms

There were 4 PN servers and 2 AS nodes running at 15CPS call rate with the following call flow:
INVITE-100-183-PRACK-200-INFO(FCI)-200(INFO)-302(INVITE)
At some calls, the OCSB does not process the FCI (FurnishChargingInformation and FurnishChargingInformationSMS) sent in the SIP INFO, this INFO is retransmitted for 32 seconds.
The issue can not be reproduced at 5 CPS.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms