Clarification Request Cannot be Sent After ASR Order Has Been Due Date Completed
(Doc ID 1272778.1)
Last updated on FEBRUARY 27, 2019
Applies to:
Oracle Communications MetaSolv Solution - Version 6.0.15 and laterInformation in this document applies to any platform.
Symptoms
The ASR order's Clarification Request is disabled for both the "Options" and "Right mouse click on order" menus when the order is Due Date complete.
"Options" menu
"Right click on order" menu
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |