Policies and Best Practices for Working with Oracle Agile Support on API/SDK/PX/Web Service Topics
(Doc ID 1272829.1)
Last updated on MAY 24, 2022
Oracle Agile PLM Framework - Version 18.104.22.168 and later
Oracle Agile Product Collaboration - Version 22.214.171.124 and later
Information in this document applies to any platform.
This document answers the following questions:
- Which API topics does the Oracle Agile Support team assist with?
- Which API topics does the Oracle Agile Support team not assist with?
- What to do prior to opening a Service Request
- What to include in an API-related (e.g. SDK/PX) Service Request
This document is intended for customers and partners developing or planning to develop customizations for Agile PLM using the available Agile APIs (e.g. SDK, PX, Web Services, etc).
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