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Policies and Best Practices for Working with Oracle Agile Support on API/SDK/PX/Web Service Topics (Doc ID 1272829.1)

Last updated on OCTOBER 13, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.0.0.0 and later
Oracle Agile Product Collaboration - Version 9.3.4.0 to 9.3.4.0 [Release 9.3]
Information in this document applies to any platform.

Purpose

This document answers the following questions:

Scope

This document is intended for customers and partners developing or planning to develop customizations for Agile PLM using the available Agile APIs (e.g. SDK, PX, Web Services, etc).

Details

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In this Document
Purpose
Scope
Details
 Which API topics does the Oracle Agile Support team assist with?
 Which API topics does the Oracle Agile Support team not assist with?
 What to do prior to opening a Service Request
 What to include in an API-related (e.g. SDK/PX) Service Request
References

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