Error: "ECH-3843-7 - Error Creating Hash" When Attempting To Log Into P6 R8 Professional Client Or P6 R8 Web Client (Doc ID 1273082.1)

Last updated on JUNE 30, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.0 to 8.0 [Release 8.0]
Information in this document applies to any platform.
***Checked for relevance 03-Jul-2012***

Symptoms

The following event code error is encountered when attempting to log onto P6 EPPM R8 Professional client and/or P6 EPPM R8 Web client:

Event Code: ECH-3843-7
Description: Error Creating Hash

Cause

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