Mobile Client Does Not Display Or Function Properly After Installing a New Patch To MWM Server and Client (Doc ID 1273126.1)

Last updated on DECEMBER 13, 2010

Applies to:

Oracle Utilities Mobile Workforce Management - Version: 2.0 to 2.0 - Release: 2.0 to 2.0
Information in this document applies to any platform.

Symptoms

After installing a new patch on Mobile Workforce Management (MWM) server and client, the mobile client does not display properly.

The in service/out of service icons and open tasks/closed task labels are missing.  The navigation buttons do not work.  Users receive a script error message when using the mobile.

Error in Script Message:

Cause

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