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Mobile Client Does Not Display Or Function Properly After Installing a New Patch To MWM Server and Client (Doc ID 1273126.1)

Last updated on MARCH 06, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.0 to 2.0 [Release 2.0]
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:

MWM - Oracle Utilities Mobile Workforce Management
MDT - Mobile Data Terminals
MCP - Mobile Communication Platform

After installing a new patch on Mobile Workforce Management (MWM) server and client, the mobile client does not display properly.

The in service/out of service icons and open tasks/closed task labels are missing.  The navigation buttons do not work.  Users receive a script error message when using the mobile.

Error in Script Message:



Missing Icons and Labels:



Changes

 

Cause

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In this Document
Symptoms
 Error in Script Message:
 Missing Icons and Labels:
Changes
Cause
Solution
References


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