Payment Upload Batch Problem With No Customer ID On CCB (Doc ID 1273151.1)
Last updated on OCTOBER 18, 2016
Oracle Utilities Customer Care and Billing - Version: 2.1.0 and later [Release: 2.1 and later ] Information in this document applies to any platform.
Find when running payment upload batch (PUPL) over Pay Tender Staging records that does not have a Customer ID, the program selects the MAX (ACCT_ID) from CI_SA when cust_id = ' ' (since CUST_ID is not a nullable column). The payment is created and credited to the highest account_id in the SA table.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a Million Knowledge Articles and hundreds of Community platforms