How To Unlock An Application User In P6 R8? (Doc ID 1273249.1)

Last updated on MARCH 20, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.0 and later
Primavera P6 Professional Project Management - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

The following error is thrown when attempting to log into P6 R8 or higher:

The login failed. This account has been locked. Please contact your System Administrator

Cause

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