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Displaying Multiple Balances with USSD using the Cumulative Balances CCS Feature Node (Doc ID 1273799.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Communications Network Charging and Control - Version 3.1.0 and later
Information in this document applies to any platform.

Symptoms

When using the USSD balance request service, only one balance is displayed to the service user, even though other balances exist in the wallet.

Changes

Changes in the Product Type "Cumulative Balances" configuration can cause this problem to happen. Similarly, changes to the Control Plan feature node "Cumulative Balances" could also introduce such a problem.

Cause

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In this Document
Symptoms
Changes
Cause
 Principle
 Detect the problem in the USMS screens
 Detect the problem from the slee_acs DEBUG 
Solution


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