Cm Core Generated During Insert Re-Rate Request (Doc ID 1274010.1)

Last updated on FEBRUARY 17, 2011

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.0.0.0 and later   [Release: 7.3.0 and later ]
Information in this document applies to any platform.

Symptoms

While loading of OOD XML with 27 accounts, core is getting generated at  $PIN_HOME/sys/cm

Steps to reproduce the issue:
1)Configured for Out of Order Events
2)Created 27 accounts using Standard GSM plan on 6th Dec 2010
3)Created an edr file having out of order CDR's using above 27 accts
4)Verify that OOD XML has generated with 27 accts at IFW_HOME/data/out/ood successfully
5)start the batch controller process

Core is getting generated at sys/cm with the error message in cm.pinlog:

...
D Mon Dec 6 04:19:49 2010 XXXX cm:6504 pcm.c(54):8621:XXXX:<no_name>:6497:1:163:1291637988:2
pcm_op: cannot retry PCM_OP_SEARCH, flags 0x0 - in a transaction - state=2
W Mon Dec 6 04:19:49 2010 XXXX cm:6504 cm_utils.c(116):1688
1:XXXX:<no_name>:6497:1:163:1291637988:2
CM DM->FM opcode PCM_OP_SEARCH, opflags=0x0
# number of field entries allocated 20, used 2
0 PIN_FLD_POID POID [0] 0.0.0.1 /search -1 0
0 PIN_FLD_ERR_BUF ERR [0]
<location=PIN_ERRLOC_DM:4 class=UNKNOWN:0 errno=PIN_ERR_MISSING_ARG:13>
<field num=PIN_FLD_ACCOUNTS:9,2704 recid=0 reserved=5 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>
E Mon Dec 6 04:19:49 2010 XXXX cm:6504 fm_rerate_insert_rerate_request.cpp:11011:bangor:<no_name>:6497:1:163:1291637988:2
Error in fm_rerate_perform_dup_check
<location=PIN_ERRLOC_DM:4 class=UNKNOWN:0 errno=PIN_ERR_MISSING_ARG:13>
<field num=PIN_FLD_ACCOUNTS:9,2704 recid=0 reserved=5 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>
D Mon Dec 6 04:19:49 2010 XXXX cm:6504 fm_rerate_insert_rerate_request.cpp:1865
1:XXXX:<no_name>:6497:1:163:1291637988:2
Search Out flist from fm_rerate_update_jobs


Cause

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