Account Balance Report Doesn't Add Product Type for Subscribers that aren't Having 'General Cash' Bucket (Doc ID 1274103.1)

Last updated on MARCH 27, 2015

Applies to:

Oracle Communications Network Charging and Control - Version: 2.4.0 and later   [Release: 2.4 and later ]
Information in this document applies to any platform.

Symptoms

When running the following sort of report from the SMS (Service Management System) screens, in the following menu :

Operator Functions
->Report Functions
-->Apps - CCS
--->Summary
--->Account balance Report (csv)

Here is a screen capture of this selection :

Cause

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