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Unable To Login To Advanced Planning Command Center Dashboards From EBS (Doc ID 1274466.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Advanced Planning Command Center - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to log into the Advanced Planning Command Center dashboards from the Planning Server, the following error occurs.

ERROR
-----------------------

Unable to Log In - An invalid User Name or Password was entered.

The following error also appears in the OBIEE log file:

2010-11-22 00:54:41
[nQSError: 13011] Query for Initialization Block 'getFndSecContext' has failed.
[nQSError: 17001] Oracle Error code: 6510, message: ORA-06510: PL/SQL: unhandled user-defined exception
ORA-06512: at "APPS.APP_SESSION", line 307
ORA-04065: not executed, altered or dropped stored procedure "APPS.FND_GLOBAL"
ORA-06508: PL/SQL: could not find program unit being called: "APPS.FND_GLOBAL"
ORA-06512: at "APPS.MSC_PHUB_UTIL", line 235
at OCI call OCIStmtExecute: call /* 724507830 */ msc_phub_util.validate_icx_session('PtGPb40YnpISOw-VEeAx6UT_:S', '', '').
[nQSError: 17011] SQL statement execution failed.

 

Cause

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In this Document
Symptoms
Cause
Solution


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