Unable To Login To Advanced Planning Command Center Dashboards From EBS (Doc ID 1274466.1)

Last updated on NOVEMBER 30, 2016

Applies to:

Oracle Advanced Planning Command Center - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 04-MAR-2014***

Symptoms

On : 12.1.3 version, Reports and Dashboards

When attempting to log into the Advanced Planning Command Center dashboards from the Planning Server, the following error occurs.

ERROR
-----------------------

Unable to Log In - An invalid User Name or Password was entered.

The following error also appears in the OBIEE log file:

2010-11-22 00:54:41
[nQSError: 13011] Query for Initialization Block 'getFndSecContext' has failed.
[nQSError: 17001] Oracle Error code: 6510, message: ORA-06510: PL/SQL: unhandled user-defined exception
ORA-06512: at "APPS.APP_SESSION", line 307
ORA-04065: not executed, altered or dropped stored procedure "APPS.FND_GLOBAL"
ORA-06508: PL/SQL: could not find program unit being called: "APPS.FND_GLOBAL"
ORA-06512: at "APPS.MSC_PHUB_UTIL", line 235
at OCI call OCIStmtExecute: call /* 724507830 */ msc_phub_util.validate_icx_session('PtGPb40YnpISOw-VEeAx6UT_:S', '', '').
[nQSError: 17011] SQL statement execution failed.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms