Alerts Are Not Generated When Work Orders Are Set To The Status Of Rejected. (Doc ID 1274773.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Utilities Work and Asset Management - Version: 1.8.1.1 to 1.9.0 - Release: 1.8 to 1.9
Information in this document applies to any platform.

Symptoms

When WAM Work Requests are set to the status of Rejected, an Alert is sent to the Requestor for further action or rejection in total. When WAM Work Orders are set to the status of Rejected no Alert is generated to the Requestor or Planner so no one is aware of a rejected Work Order.

Cause

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