CCB - 'Version Field Missing' or 'Country Field Missing' Error Occurs During Order Completion (Doc ID 1275950.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.1.0 to 2.1.0 - Release: 2.1 to 2.1
Information in this document applies to any platform.

Symptoms

When attempting to complete an Order where the Account’s Bill Route Type and Order’s Bill Route Type are different, and the Address Source is Account Override, one of the following errors occurs.


Version field missing
A mandatory field has been left blank. Please enter a valid value and retry your request.
Message number: 3, 253
Call sequence: ;CIPCPAOR;CIPCACPL;CIPCACCP;CIPCENON;CIPCENRP


Country field missing
A mandatory field has been left blank. Please enter a valid value and retry your request.
Message number: 3, 253
Call sequence: ;CIPCPAOR;CIPCACPL;CIPCACCP;CIPCENON;CIPCENRP

Cause

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