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CCB - 'Version Field Missing' or 'Country Field Missing' Error Occurs During Order Completion (Doc ID 1275950.1)

Last updated on MAY 23, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.1.0 to 2.1.0 [Release 2.1]
Information in this document applies to any platform.

Symptoms

When attempting to complete an Order where the Account’s Bill Route Type and Order’s Bill Route Type are different, and the Address Source is Account Override, one of the following errors occurs.

Version field missing
A mandatory field has been left blank. Please enter a valid value and retry your request.
Message number: 3, 253
Call sequence: ;CIPCPAOR;CIPCACPL;CIPCACCP;CIPCENON;CIPCENRP



Country field missing
A mandatory field has been left blank. Please enter a valid value and retry your request.
Message number: 3, 253
Call sequence: ;CIPCPAOR;CIPCACPL;CIPCACCP;CIPCENON;CIPCENRP

Cause

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In this Document
Symptoms
Cause
Solution
References


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