"DAT_InitCustomerThread" Failed To Create And Start. Rating Pipe Line Is Not Starting (Doc ID 1276075.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.
***Checked for relevance on 12-Oct-2012***

Goal

When starting the Real Time Pipeline, the following issue occurs:

...
18.12.2010 02:46:21 mps001 ifw IFW NORMAL [T:26] 40060 - (ifw.DataPool.x_Customer_DataModule.Module) INF_THREAD_INIT_GROUP_SHARING_PROFILES_TIME | initGroupSharingProfiles() GroupSharingProfiles Loading : Total Time 11.007000 seconds. [Query and Data Transfer 0.001000 seconds, Processing 11.006000 seconds]
18.12.2010 02:46:21 mps001 ifw IFW NORMAL [T:26] 40059 - (ifw.DataPool.x_Customer_DataModule.Module) INF_THREAD_INIT_GROUP_SHARING_PROFILES_LOADED | Thread-9 has loaded 0 GS Profiles.
18.12.2010 02:46:34 mps001 ifw IFW NORMAL [T:29] 30046 - (ifw.DataPool.x_Customer_DataModule.Module) INF_THREAD_INIT_SERVICES_DONE | Thread-12 initServices() has completed in 192.840000 seconds.
18.12.2010 02:46:34 mps001 ifw IFW NORMAL [T:29] 40025 - (ifw.DataPool.x_Customer_DataModule.Module) INF_THREAD_INIT_SERVICES_TIME | Thread-12 initServices() Services Loading : Total Time 192.840000 seconds. [Query and Data Transfer 118.719000 seconds, Processing 74.121000 seconds]
18.12.2010 02:46:37 mps001 ifw IFW NORMAL [T:18] 30040 - (ifw.DataPool.x_Customer_DataModule.Module) INF_THREAD_LOGINS_PROCESSED | Thread-1 has processed 234687 logins.
18.12.2010 02:46:37 mps001 ifw IFW NORMAL [T:18] 30038 - (ifw.DataPool.x_Customer_DataModule.Module) INF_THREAD_ACCOUNTS_PROCESSED | Thread-1 has processed 88595 accounts.
18.12.2010 02:46:37 mps001 ifw IFW NORMAL [T:18] 30039 - (ifw.DataPool.x_Customer_DataModule.Module) INF_THREAD_SERVICES_PROCESSED | Thread-1 has processed 510276 services.
18.12.2010 02:46:37 mps001 ifw IFW NORMAL [T:18] 30045 - (ifw.DataPool.x_Customer_DataModule.Module) INF_THREAD_INIT_LOGINS_DONE | Thread-1 initLogins() has completed in 618.644000 seconds.
18.12.2010 02:46:37 mps001 ifw IFW NORMAL [T:18] 40024 - (ifw.DataPool.x_Customer_DataModule.Module) INF_THREAD_INIT_LOGINS_TIME | Thread-1 initLogins() Logins Loading : Total Time 618.638000 seconds. [Query and Data Transfer 43.368000 seconds, Processing 575.270000 seconds]
18.12.2010 02:46:38 mps001 ifw IFW MAJOR [T:26] 40073 - (ifw.DataPool.x_Customer_DataModule.Module) ERR_LOOKUP_CONSTANT_ITEM | ConstantItem::getPoolItem() cannot find requested item ( ) in the ConstantItem Pool.
18.12.2010 02:46:38 mps001 ifw IFW CRITICAL [T:26] 30019 - (ifw.DataPool.x_Customer_DataModule.Module) ERR_INIT_THREAD_DIED | Thread-9 has died with an expection in DAT_InitCustomerThread::run() -
18.12.2010 02:46:47 mps001 ifw IFW NORMAL [T:18] 40030 - (ifw.DataPool.x_Customer_DataModule.Module) INF_THREAD_INIT_GROUP_SHARING_DISCOUNTS_TIME | Thread-1 initGroupSharingDiscounts() GroupSharingDiscounts Loading : Total Time 9.080000 seconds. [Query and Data Transfer 0.004000 seconds, Processing 9.076000 seconds]
18.12.2010 02:46:47 mps001 ifw IFW NORMAL [T:18] 40034 - (ifw.DataPool.x_Customer_DataModule.Module) INF_THREAD_INIT_GROUP_SHARING_DISCOUNTS_LOADED | Thread-1 has loaded 408 GS Discounts.
18.12.2010 02:46:47 mps001 ifw IFW NORMAL [T:18] 40031 - (ifw.DataPool.x_Customer_DataModule.Module) INF_THREAD_INIT_GROUP_SHARING_CHARGES_TIME | Thread-1 initGroupSharingCharges() GroupSharingCharges Loading : Total Time 0.008000 seconds. [Query and Data Transfer 0.003000 seconds, Processing 0.005000 seconds]
18.12.2010 02:46:47 mps001 ifw IFW NORMAL [T:18] 40035 - (ifw.DataPool.x_Customer_DataModule.Module) INF_THREAD_INIT_GROUP_SHARING_CHARGES_LOADED | Thread-1 has loaded 0 GS Charges.
...
18.12.2010 02:36:20 mps001 ifw IFW NORMAL [T:26] 30031 - (ifw.DataPool.x_Customer_DataModule.Module) INF_THREAD_STARTED | Thread-9 is starting and will process accounts in poid range 221182664203 to 249450170094




Solution

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