Service Purchase Problem
(Doc ID 1276294.1)
Last updated on MAY 08, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and laterInformation in this document applies to any platform.
Purpose
To provide the solution on system hangs when a parent account with 4000+ child accounts is trying to purchase a service.
A parent account has 4000+ non-paying child accounts, while moving single individual account under this parent account using PCM_OP_BILL_GROUP_ADD_MEMBER it is running for more than 2+ hours.
On monitoring the database it doesn't seems to have any offensive SQL's or bottlenecks on db side. Most of the time cm is running and consuming high CPU.
On monitoring the database it doesn't seems to have any offensive SQL's or bottlenecks on db side. Most of the time cm is running and consuming high CPU.
Details
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In this Document
| Purpose |
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