My Oracle Support Banner

System Error Occurs During Bill Completion When A Custom Algorithm Deletes A Bill Characteristic (Doc ID 1278453.1)

Last updated on MAY 23, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.1.0 to 2.1.0 [Release 2.1]
Information in this document applies to any platform.

Symptoms

A system error is encountered when a Bill has a Bill characteristic and is being removed when completing the bill.

SYSUSER - 799096-66-1 12:33:55,687 [Parent Reader:Thread-23] ERROR (support.changehandlers.ValidateDeleteReferentialIntegrityRule) Error storing deletion of BillCharacteristic_Id(characteristicTypeId: [PAYMETH], billId: [547234183956], sequence: 1) - delayed RI check list is null
SYSUSER - 799096-66-1 12:33:55,687 [Parent Reader:Thread-23] ERROR (support.cobol.CobolToJavaGateway) Error invoking method invoke
SYSUSER - 799096-66-1 12:33:55,843 [Parent Reader:Thread-23] ERROR (support.cobol.CobolToJavaGateway) A system error occurred calling method invoke on class com.splwg.ccb.domain.admin.customerClass.CustomerClassBillCompletionAlgorithmFromCobolWrapper_Impl
com.splwg.shared.common.LoggedException:
The following stacked messages were reported as the LoggedException was rethrown:
java.lang.reflect.Method.invoke(Method.java:585): Error invoking method invoke

The root LoggedException was: Error storing deletion of BillCharacteristic_Id(characteristicTypeId: [PAYMETH], billId: [547234183956], sequence: 1) - delayed RI check list is null

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.