Cannot Add Collection Agency Referral If Description Is Longer Than 30 Bytes in CCB (Doc ID 1278700.1)

Last updated on JANUARY 05, 2011

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.1.0 to 2.3.1 - Release: 2.1 to 2.3
Information in this document applies to any platform.

Symptoms


=== ODM Issue Clarification ===

If collection agency description is > 30 bytes CC&B crashes when saving the referral amount.


[1/5/11 9:05:09:249 CST] 000002be SystemOut O STOVERA - 798453-27992-1 2011-01-05 09:05:09,247 [WebContainer : 116] ERROR (support.cobol.CobolByteBuffer) Cannot write string: 'CSI (Credit Systems International)' (bytes = 67,83,73,32,40,67,114,101,100,105,116,32,83,121,115,116,101,109,115,32,73,110,116,101,114,110,97,116,105,111,110,97,108,41 ) to ByteBuffer because its byte length of 34 exceeds field size of 30
com.splwg.shared.common.LoggedException: Cannot write string: 'CSI (Credit Systems International)' (bytes = 67,83,73,32,40,67,114,101,100,105,116,32,83,121,115,116,101,109,115,32,73,110,116,101,114,110,97,116,105,111,110,97,108,41 ) to ByteBuffer because its byte length of 34 exceeds field size of 30

Cause

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